Frequently Asked Questions
Same-day in most cases. Emergency service available 24/7 during heat waves. Our trucks are stocked with common parts so most repairs are done in one visit.
Our diagnostic fee is $89, which covers a full system inspection. The fee is waived if you approve the recommended repair.
Most repairs range from $150-$600 depending on the part. Capacitors and contactors are on the lower end, blower motors and control boards on the higher end. We quote flat-rate before starting.
New systems typically range from $5,000 to $15,000+ depending on size, efficiency rating, and brand. We offer 0% financing for 12 months and help you maximize rebates and tax credits.
The federal minimum is 14.3 SEER2 for northern states and 15 SEER2 for southern states as of 2023. We recommend 16+ SEER2 for meaningful energy savings. ENERGY STAR-rated units start at 16 SEER2.
General rule: if it is 15+ years old and the repair costs more than 50% of a replacement, it makes sense to upgrade. New systems are dramatically more efficient and come with 10-year warranties.
Yes. Our plans include two tune-ups per year, priority scheduling, 15% off repairs, free filter delivery, and no overtime charges. Plans start at $189/year.
Every technician holds EPA 608 certification for refrigerant handling and NATE certification for installation and service. We also run background checks and drug tests on all field staff.
Warm air coming from the vents, ice buildup on the indoor coil, a hissing or bubbling sound near the unit, and a sudden spike in your electricity bill are all common clues. While a professional can measure superheat and subcooling to confirm a leak, the visual and performance signs you notice at home are strong indicators that it’s time to have the system checked.
Yes. The EPA’s Clean Air Act prohibits adding refrigerant to a leaking system unless the leak has been repaired to meet the agency’s repair requirements. Topping off refrigerant without fixing the leak not only violates federal law but can also mask the problem and lead to more expensive repairs later, including potential compressor damage.